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Product Return & Returned Merchandise Authorization (RMA) for Magento 2
Magento 2 Product Return RMA Extension
Magento 2 RMA Extension is a product return & exchange Extension that effortlessly manages product return and order exchange on an online store. Magento 2 Return Merchandise Authorization System improves brand loyalty, customer retention & satisfaction.
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Marketplace Approved
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Graphql Compatible
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Hyva Compatible
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REST API Compatible
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B2B Compatible
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New Product
- Magento Version Compatibility
- Magento Open Source: 2.3.x - 2.4.x
- Adobe Commerce (EE): 2.3.x - 2.4.x
- Adobe Commerce Cloud (ECE): 2.3.x - 2.4.x
Hyvä is now open-source and free—and all MageDelight extensions are already fully Hyvä-ready at zero extra cost to adapt a blazing-fast Hyvä experience with full confidence. to raise a compatibility request for Hyvä Checkout.
Your Magento Edition
$149
$199
25% OFF
- Update and support prolongation -
$109
Pay $149 Now for the first year.
Next year onwards $109 per year to receive updates and support.
You can cancel anytime.
- No Auto-debit setup
- Transparent Policy & No Hidden Fees
- Lifetime Access to Original Source Code
- 1 Year Access to Free Technical Support
- 1 Year Access to Free Compatibility and Feature Updates
- 30 Day Money Back*
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Feature Highlights
Overview & Descriptions
FAQs
Technical Specifications
Release Notes (Changelogs)
What User Speaks (46)
Ask us your query
Feature Highlights
- Return even single item from the purchased products
- Create a return order from the admin back-end
- Manage status, reasons, conditions and resolutions
- Build 2 way communication between user & store owner
- Admin can manage return package requests & update
Overview of Magento 2 RMA Extension
RMA for Magento 2 creates a better way to provide after sales support to all the customers and satisfy them on any of their queries regarding the products they have purchased. Return Merchandise Authorization Magento 2 extension gives the customer a next level of after-sales support where they can come up with the queries and directly get connected to the store owner. With the help of our Magento 2 Product Return RMA extension, customers can easily get the solution on any queries regarding the products they have purchased and can easily initiate return requests if required.
Magento 2 RMA extension provides user-friendly customer front-end that facilitates return request communication between merchant and customer regarding product through frontend my account section. RMA provides a platform to satisfy customer requests and give after-sale support to build a long-lasting relationship.
Benefits of Magento 2 Return Merchandise Authorization Module
- Enrich trust and increase brand loyalty
- Helps merchants to provide better after-sales support
- Facilitates smooth communication between merchant and customer
- Easy to manage return requests
For Admin
- Manage return requests
- View status of return requests
- Create new return request from admin
- Update status of customer return requests
- Upload documents and add additional info while making return request
- Manage statuses
- Manage reasons
- Manage conditions
- Manage resolutions
- Manage custom-fields
- Manage customers’ return requests
- Communicate with customers from admin panel
For Customer
- Create new return request from frontend
- Communicate with store owner and get update on return request
- Upload the details and document while generating the return request
- View list of return request in my account section
How Magento 2 Product Return RMA Extension is Beneficial for you?
Making returns process easier is one of the top responsibilities of a store owner, in order to make overall shopping experience better.
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MageDelight RMA Magento 2 Extension lets you manage returns & exchanges on an online store that helps you improve brand loyalty, customer retention and customer satisfaction. This extension creates a better way to offer after-sales support to all the customers and increase customer satisfaction. It provides a platform to satisfy customer requests and build a long-lasting customer relationship.
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Technical Specifications
Dev Environment Required: Click Here
- Magento OS: 2.4.8-p3 and above (or latest)
- Adobe Commerce: 2.4.8-p3 and above (or latest)
- Adobe Commerce Cloud: 2.4.8-p3 and above (or latest)
- JavaScript must be enabled in browsers.
- Supported Browsers: Click Here
- PHP Compatibility: Click Here
- Required extensions: Click Here
- Safe_mode off.
- Memory_limit no less than 4Gb (preferably 8GB).
- Max Execution time no less than 90 seconds.
Operating System:
- Magento recommends to use Linux operating system for development. It may have few problems with windows/other operating system.
Dev & Test Environment:
MageDelight has below development environment.
- Standard Vanilla Magento (Open Source) version 2.4.8-p3 and above & up to latest version
- Standard Vanilla Adobe Commerce version 2.4.8-p3 and above up to latest version
- Standard Vanilla Adobe Commerce (Cloud) version 2.4.8-p3 and above up to latest version
- Theme: Magento Luma (Default)
Magento Compatibility:
- We provide 100% compatibility with standard/vanilla Magento with supported editions and versions
3rd Party Compatibility:
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You may need some minor fixes to work with other 3rd party themes and extensions.
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We do not guarantee that the extension will function with other third-party themes or extensions because we have not tested it with your third-party themes or extensions, so if you require some minor code compatibility with your third-party themes or extensions, please contact us. We will surely assist in resolving issues caused by code conflicts if it requires less efforts (up to two hours). If it will need a significant amount of time and effort (more than four hours of development), it will be evaluated for paid development support. Third-party modules or themes are those that are not produced or given by Magento/Adobe and are sold by other vendors/developers.
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On-Demand Custom Features Development
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The features mentioned on the description comes as standard extension features. Apart from this if any of the features you require for your business requirements will be considered as bespoke development and it will be considered as additional development on top of extension features.
Release Notes & Changelogs
Version number:
1.1.1
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Bug Fixes
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- Resolved a server-specific issue affecting image uploads.
Version number:
1.1.0
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Feature Enhancement with Bug Fixes
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
Main Module
- Added functionality to skip the return option for downloadable and virtual products, ensuring accurate return handling.
- Improved the extension code for better performance, readability, and maintainability.
GraphQL Module – v1.0.2
- Improved the extension code to enhance stability and API performance.
Hyvä Module – v1.1.0
- Resolved issues related to the Print Slip PDF structure, ensuring correct formatting and generation.
- Added support to skip the return option for downloadable and virtual products for consistency with the main module.
- Improved the extension code for better compatibility and maintainability.
Version number:
1.0.14
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Magento v2.4.8 Compatibility
- Stability: Stable
- Compatibility: Magento Community-2.4, Magento Enterprise-2.4
- Verified and ensured compatibility with Magento Open Source 2.4.8
- Verified and ensured compatibility with Adobe Commerce 2.4.8
- Verified and ensured compatibility with Adobe Commerce Cloud 2.4.8
- Added support for PHP 8.4
Version number:
1.0.13
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Bug Fixes
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- Optimized module code for better performance
- Replaced deprecated functionalities with proper alternatives
- Fixed session-related issues for customers
- Resolved image upload issue during RMA creation
- Fixed the issue where any customer could view the RMA of another customer through the ID. Now, only authorized customers can view their RMAs
- Improved compatibility with Magento 2.4.7
- Cleaned up unused files and code
Version number:
1.0.12
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Version Compatibility
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- Compatible with Magento 2.4.7 and Adobe Commerce 2.4.7
Version number:
1.0.10
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Compatibility Support
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- - Compatibility Support for Magento 2.4.6
- - Compatibility Support for PHP 8.2
Version number:
1.0.8
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PHP8 Compatibility
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- - PHP 8 Compatibility
Version number:
1.0.7
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Compatibility
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- - Compatible with Magento 2.4.x
Version number:
rma-m2
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New License Policy Release
- Stability: Stable
- Compatibility: Magento Community-2.2, Magento Enterprise-2.2, Magento Community-2.3, Magento Enterprise-2.3
- - Release with updated license policy
Version number:
1.0.4
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Bug Fixes
- Stability: Stable
- Compatibility: Magento Community-2.2, Magento Enterprise-2.2, Magento Community-2.3, Magento Enterprise-2.3
- Minor bug fixes
Version number:
1.0.3
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Compatible with Magneto 2.3.x
- Stability: Stable
- Compatibility: Magento Community-2.2, Magento Enterprise-2.2, Magento Community-2.3, Magento Enterprise-2.3
-Compatible with Magneto 2.3.x
Version number:
1.0.1
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License Mechanism Update
- Stability: Stable
- Compatibility: Magento Community-2.1, Magento Enterprise-2.1, Magento Community-2.2, Magento Enterprise-2.2
- Updated license mechanism.
Version number:
1.00
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RMA for Magento 2 stable release
- Stability: Stable
- Compatibility: Magento Community-2.1, Magento Enterprise-2.1, Magento Community-2.2, Magento Enterprise-2.2
- RMA for Magento 2 stable release
😊 Review Summary by AI
😊
Overall Positive Sentiment
The MageDelight RMA extension receives overwhelmingly positive reviews for its ease of use, reliability, and comprehensive features that streamline return and exchange management for Magento stores. Customers appreciate its stability, user-friendly interface, and excellent support, which enhance operational efficiency and customer satisfaction. The extension's flexibility, automation, and seamless integration make it a valuable tool for both small and large stores, significantly improving return processes and boosting loyalty. Overall, users highly recommend it as a powerful, effective solution that simplifies store management and enhances the shopping experience.
What Customer Loved
- Easy to manage (4)
- Excellent support from MageDelight (3)
- No bugs or issues encountered (2)
- Easy management of return requests (2)
- Stable and reliable performance (2)
What Could Be Better
- No negative aspects mentioned (15)
- No criticisms provided (12)
- None mentioned (6)
- No drawbacks noted (6)
- No negative aspects noted (3)
Customer Reviews
Only registered users can write reviews. Please Sign in or create an account
Overall Ratings
Streamlines returns with flexible options and real-time updates
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Review by
Dean R.
April 17, 2025
Functions as Described
5
Developer Support
5
Usefulness
5
Overall Rating
4
The ability to process refunds, replacements, or repairs and even automatically restock returned items adds significant flexibility to our return policy. Combined with automated email notifications and an internal messaging system, the entire return process stays clear, organized, and transparent for both our team and our customers.
RMA GUEST LOGIN
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Review by
Naveen
May 7, 2022
Overall Rating
4
Usefulness
4
Functions as Described
4
Developer Support
4
RMA GUEST LOGIN URL NOT MENTIONED PLS GIVE THE URL FOR RMA AND NEED TO CHANGE THE MENU NAME RMA IN CUSTOMER ACCOUNT
Best Extension
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Review by
Adam
November 10, 2021
Overall Rating
5
Usefulness
4
Functions as Described
5
Developer Support
5
RMA by MageDelight is definitely the best extension for accepting product returns. They've taken care of every step in the product return process and simplified it to a great extent.
Satisfied with my Purchase
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Review by
Tanner
October 7, 2021
Overall Rating
5
Usefulness
4
Functions as Described
5
Developer Support
4
I'm totally satisfied with my purchase. The extension is very well built and it is easy to manage & customize.
Flawless module
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Review by
Mary
September 24, 2021
Overall Rating
5
Usefulness
4
Functions as Described
5
Developer Support
5
This is actually a flawless module that helps in making the return process easier.
Really amazing experience
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Review by
Chris
August 19, 2021
Overall Rating
4
Usefulness
5
Functions as Described
4
Developer Support
5
My team had a really amazing experience while working with MageDelight.
Definitely a Must-Have
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Review by
Vincent
August 19, 2021
Overall Rating
5
Usefulness
4
Functions as Described
5
Developer Support
5
RMA is an extremely powerful extension that I think every Magento 2 store should have. It will allow you to easily manage all product return requests without much effort.
Satisfied with My Purchase
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Review by
Chad
July 14, 2021
Overall Rating
5
Usefulness
4
Functions as Described
5
Developer Support
5
I'm 100% satisfied with my purchase. Managing the return requests has now become extremely efficient. Thanks a ton, MageDelight team.
Great tool
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Review by
Schneider
July 12, 2021
Overall Rating
5
Usefulness
4
Functions as Described
5
Developer Support
5
Returns managed well is one of the best things happening to an online store owner. I love this extension for doing it for me.
Worth Every Penny
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Review by
Mark
June 17, 2021
Overall Rating
5
Usefulness
5
Functions as Described
4
Developer Support
5
RMA extension by MageDelight is worth every penny. It makes managing return requests so seamless and comes with a variety of useful features.
Ask us your query
Request for a new feature, a custom change, or a question about a feature
Product Return & Returned Merchandise Authorization (RMA) for Magento 2
$149
$199
25% OFF