How to Configure Product Question and FAQ Extension to Magento 2?

Today, we’re going to teach you guys how to configure product question FAQ extension in Magento 2 store.

The FAQ section or page is one of the most important elements in any eCommerce store.

This is mainly because the FAQ section or page in your online store is usually the first point of contact with your potential customers.

It allows eCommerce store owners to answer any questions that the majority of their potential customers have quickly and efficiently.

In simple words, the FAQ section or page is extremely helpful in answering repetitive questions that your potential customers have about your products in a straightforward way.

This, in turn, helps eCommerce businesses to establish trust among potential buyers and convert them into paying customers.

However, it is essential to set up and optimize the FAQ section or page correctly to ensure it’s serving as an asset and not a distraction.

If your eCommerce store is based on Magento 2 platform, then you can easily set up the perfect FAQ section as well as page with Magento 2 Product Question FAQ Extension.

In this post, we’re going to show you how to configure product question FAQ extension in Magento 2 store correctly.

Step-by-Step Process to Configure Product Question and FAQ Extension in Magento 2

In order to set up FAQ section or page in your Magento 2 store, first, you need to get the Magento 2 Product Question FAQ Extension.

Once you’ve purchased & installed the product question FAQ extension in your Magento 2 store, you need to configure it correctly as shown below.

1. Login to your admin panel and navigate to System > Product Question FAQ > Configuration.
2. Expand the General FAQ Configuration section and do the following:
3. Expand the Product QA Configuration section and do the following:
4. Expand the Generic FAQ Configuration section and do the following:
5. Save all the configurations.

Let’s check out the each step in detail for correct configuration.

Step 1

First of all, login to your admin panel and navigate to System > Product Question FAQ > Configuration.

Step 2

After that, expand the General FAQ Configuration section and do the following:

• Select YES in the Enable Product QA field.
• Select YES in the Enable Generic FAQ field.

Step 3

Now, expand the Product QA Configuration section and do the following:

• Select YES in the Enable Product FAQ for Guest field.

Step 4

Next, expand the Generic FAQ Configuration section and do the following:

• Select NO in the FAQ Category Linkable field.
• Select NO in the Display Author Information field.
• Select NO in the Display Social Links field.
• Write a title of the link displayed on the frontend in the FAQ Link Title field.
• Write a title of the header of the FAQ section in the FAQ Page Title field.
• Write the router name of the FAQ page URL in the FAQ Page URL Key field.
• Write a URL suffix of FAQ page URL in the FAQ Page URL Suffix field.
• Write metakeywords in the FAQ Page Meta Keywords field.
• Write a short description in the Meta Description field.

Summary

And there you have it!

The best way to configure Magento 2 Product Question FAQ Extension and set up FAQ section & page perfectly in your online store.

Also, you can refer this Magento 2 Product Questions and FAQ Extension’s FAQ Page for most common questions and it’s answers.

And if you need our professional assistance, feel free to contact us anytime.