Question 1

Can I send Order Related Updates via SMS in Real-time Using this Order SMS Notifications Extension?

Accepted Answer

Yes. You can send SMS to your customers as and when their order status is updated using Mobile OTP Login and Order SMS Notifications for Magento 2.

Here is the configuration guide for this extension to get more information.

Also, read here how Mobile OTP Login and Order SMS Notifications Extension helps you build trust and security for your Magento Store.

Question 2

What Settings Configuration Options are Provided to the Admin in Mobile OTP Login and Order SMS Notifications Extension for Magento 2?

Accepted Answer

The admin can get various configuration options in this Mobile OTP Login and Order SMS Notifications Extension for Magento 2 like updating the notification pop-ups, enhancing the security features, making amendments related to the OTP validation, etc.

Here is the configuration guide for this extension to get more information.

Also, follow below guides to allow login via mobile number otp in magento 2 and verify customers identity using this extension.

Question 3

How Does the Mobile OTP Login Extension for Magento 2 Integrate With the Admin Panel?

Accepted Answer

After installing and activating the Mobile OTP Login and Order SMS Notifications Extension for Magento 2 on the preferred devices, it is to be paired with the admin panel, and voila, you are all set to utilize the extension and configure the settings accordingly.

Here is the configuration guide for this extension to get more information.

Also, follow below guides to configure more features like allow login via mobile number otp in magento 2 and verify customers identity using this extension.

Question 4

Does Mobile OTP Login Magento 2 Extension offer the Facility to Get Notified Via Email in Case of Undelivered Messages?

Accepted Answer

Yes, with Mobile OTP Login and Order SMS Notifications Extension for Magento 2, you can get notified via email when the message is undelivered.

Here is the configuration guide for this extension to get more information.

Also, follow below guides to configure more features like allow login via mobile number otp in magento 2 and verify customers identity using this extension.

Question 5

Is the Mobile Login Popup Customizable by the Admin in this Magento 2 Mobile OTP Login Extension?

Accepted Answer

Yes, with Mobile OTP Login and Order SMS Notifications Extension for Magento 2 the login popup is customizable per the admin's preference and requirements. All can be done from the settings section hassle-free.

Here is the configuration guide for this extension to get more information.

Question 6

For what purposes the OTP generated can be used?

Accepted Answer

OTP generated can be utilized for the following: 1. New registration 2. When the password is forgotten 3. While logging in. Whereas the admin can apply OTP validation for the above-mentioned aspect. In addition to that, it can be used during checkout.

Checkout our Mobile OTP Login and Order SMS Notifications Extension for Magento 2 to setup OTP generation for customer.

Question 7

Till what time does the OTP stay valid?

Accepted Answer

The admin can set the OTP validation time limit between 60 seconds to 5 minutes using Mobile OTP Login and Order SMS Notifications Extension for Magento 2.

Here is the configuration guide for this extension to get more information.

Also, follow below guides to configure more features like allow login via mobile number otp in magento 2 and verify customers identity using this extension.

1. How to Allow Login via Mobile Number OTP in Magento 2?
2. Verify Customers Identity with Mobile OTP Login extension for Magento 2

Question 8

With Magento 2 Mobile OTP Login Extension, What Type of OTP is Generated?

Accepted Answer

With Mobile OTP Login and Order SMS Notifications Extension for Magento 2, the admin can provide customers with a 6-digit numerical string OTP. Numerical OTP is comprehensive, easy to remember, and reduces the chances of causing errors compared to alphanumeric OTP.

Here is the configuration guide for this extension to get more information.

Also, follow below guides to configure more features like allow login via mobile number otp in magento 2 and verify customers identity using this extension.

Question 9

Is the OTP only received on the mobile number or on the e-mail id as well?

Accepted Answer

Once the OTP is generated, it is received on both mobile and e-mail shared by the customer.

Here is the configuration guide for this extension to get more information.

Also, follow below guides to configure more features like allow login via mobile number otp in magento 2 and verify customers identity using this extension.

1. How to Allow Login via Mobile Number OTP in Magento 2?
2. Verify Customers Identity with Mobile OTP Login extension for Magento 2

Question 10

Apart from GraphQL, with which platforms is Magento 2 Mobile OTP Login Extension Compatible?

Accepted Answer

In addition to GraphQL, the Mobile OTP Login and Order SMS Notifications Extension for Magento 2 is compatible with multiple SMS gateways providers like Twilio, Nexmo, and Clickatell. Moreover, it allows integration with multiple mobile verification APIs like Authy and Firebase Authenticator.

Here is the configuration guide for this extension to get more information.

Question 11

Can a customer login via e-mail, too, or only from a mobile number?

Accepted Answer

Yes, a customer can also log in from an e-mail, but it is preferable to log in from a mobile number, as an e-mail can be logged in on many devices. So only in unavoidable circumstances is it preferable to log in via e-mail.

Question 12

Is multiple user logins from a single number possible?

Accepted Answer

No, multiple users can't log in from a single number. Every user detail is dedicated to a single phone number, so with every phone number, a single account is connected.

Question 13

Can a mobile number, once registered, be changed by the user?

Accepted Answer

Yes, a registered mobile number can be changed by the customer. It can be changed any number of times. With some verification, you will be able to change the number easily.

Question 14

Is there Any Way I Can Personalize the Text Messages that are Sent to My Customers Using Magento 2 Mobile OTP Login Extension?

Accepted Answer

Yes. Mobile OTP Login and Order SMS Notifications Extension for Magento 2 allows to create custom SMS templates with dynamic variables for first/last name, order number, total amount and order items..

Here is the configuration guide for this extension to get more information.

Question 15

How many promotional messages can be sent using Mobile OTP Login extension?

Accepted Answer

There is no limit. You can send unlimited sending promotional messages with Mobile OTP Login and Order SMS Notifications Extension for Magento 2.

Here is the configuration guide for this extension to get more information.

Also, follow below guides to configure more features like allow login via mobile number otp in magento 2 and verify customers identity using this extension.

1. How to Allow Login via Mobile Number OTP in Magento 2?
2. Verify Customers Identity with Mobile OTP Login extension for Magento 2

Question 16

On Certain Customer Actions, Can I Receive Real-Time SMS Using Mobile OTP Login and Order SMS Notifications for Magento 2?

Accepted Answer

You can receive real-time SMS on various customer actions like registration, placing a new order, submitting a contact form using Mobile OTP Login and Order SMS Notifications Extension for Magento 2.

Here is the configuration guide for this extension to get more information.

Question 17

Which SMS Service Providers are Supported by Mobile OTP Login and Order SMS Notifications Extension?

Accepted Answer

This Mobile OTP Login and Order SMS Notifications Extension for Magento 2 supports Twilio & BulkSMS - directly, and can seamlessly adapt to any SMS service provider through API.

Question 18

Does this Magento 2 Mobile OTP Login Extension Allow to Trigger OTP Validation On Customer Actions?

Accepted Answer

Yes, Magento 2 Mobile OTP Login Extension lets you send OTP validation on various customer actions.

Here is the configuration guide for this extension to get more information.

Also, follow below guides to configure more features like allow login via mobile number otp in magento 2 and verify customers identity using this extension.

Question 19

Will Mobile OTP Login and Order SMS Notifications Extension for Magento 2 Let Me Create a Custom SMS Template?

Accepted Answer

Yes, to send personalized messages to your customer, you can create a custom SMS template using Mobile OTP Login and Order SMS Notifications Extension for Magento 2.

Here is the configuration guide for this extension to get more information.

Question 20

Can I Keep a Log of All the Sent SMS Using Mobile OTP Login and Order SMS Notifications Extension?

Accepted Answer

Yes, Mobile OTP Login and Order SMS Notifications Extension for Magento 2 allows you to keep a log of all the sent SMS.

Here is the configuration guide for this extension to get more information.

Question 21

Does Mobile OTP Login and Order SMS Notifications Extension Come With Multi-Language Support?

Accepted Answer

Yes, Mobile OTP Login and Order SMS Notifications Extension for Magento 2 supports few of the most widely spoken languages across the globe.

Here is the configuration guide for this extension to get more information.

Question 22

Is there any Record of Sent/Received Messages in Mobile OTP Login and Order SMS Notifications Extension?

Accepted Answer

Yes, Mobile OTP Login and Order SMS Notifications Extension for Magento 2 offers you the facility to keep a log of all the sent/received messages.

Here is the configuration guide for this extension to get more information.

Question 23

Can I Send OTP and Promotional SMS Internationally Using Mobile OTP Login and Order SMS Notifications Extension?

Accepted Answer

Yes, if your SMS service provider allows to send messages internationally then it is possible. But only 1 country can be configured to send SMS using Mobile OTP Login and Order SMS Notifications Extension for Magento 2.

Here is the configuration guide for this extension to get more information.

Question 24

Is There Any Way I Can See How the Mobile OTP Login and Order SMS Notifications for Magento 2 Works?

Accepted Answer

Our front and back-end demos are available through which you can see how the Mobile OTP Login and Order SMS Notifications for Magento 2 Extension performs.

Here is the configuration guide for this extension to get more information.

Question 25

What is OTP Verification Extension in Magento?

Accepted Answer

The OTP Verification Extension in Magento 2 enhances security by requiring users to validate their identity through a one-time password (OTP) sent to their registered mobile number. It adds an extra layer of protection against unauthorized access and fraudulent activities, boosting trust and confidence in online transactions. By integrating this extension, merchants can ensure seamless and secure authentication processes for their customers and can send real-time order updates and promotional offers, enhancing the overall user experience and mitigating risks associated with data breaches and identity theft. The extension is a vital component for safeguarding sensitive information and fostering a secure online environment within the Magento 2 platform.

Question 26

How do you validate your phone number in Magento 2?

Accepted Answer

Validating phone numbers in Magento 2 involves implementing robust verification mechanisms to ensure the accuracy and authenticity of user-provided contact information. Utilizing built-in features or extensions specifically designed for this purpose, merchants can prompt users to verify their phone numbers during the registration or checkout process. Through methods such as OTP verification or SMS confirmation, Magento 2 validates phone numbers by sending unique codes to users' mobile devices, which must be entered to complete the verification process. This ensures that only legitimate phone numbers are associated with user accounts, enhancing security and reducing the risk of fraudulent activities within the Magento 2 ecosystem.

Question 27

What is Mobile Number Login Magento 2?

Accepted Answer

Mobile Number Login in Magento 2 enables users to log in to their accounts using their registered mobile numbers instead of traditional usernames or email addresses. This streamlined authentication process offers convenience and ease of access for users, eliminating the need to remember complex login credentials. By integrating mobile number login functionality into Magento 2, merchants can enhance the user experience, reduce friction during the login process, and improve customer satisfaction. This feature is particularly beneficial for mobile-centric users who prefer simplified login procedures, ultimately driving engagement and retention within the Magento 2 platform.

Question 28

How do you send push Notifications in Magento 2?

Accepted Answer

Push notifications in Magento 2 can be sent to users' devices to provide real-time updates, promotions, or important information. To implement push notifications, merchants can utilize extensions or custom development to integrate push notification services into their Magento 2 stores. By configuring relevant settings and targeting specific user segments, merchants can deliver personalized and timely notifications to engage customers and drive conversions. Push notifications serve as a powerful marketing tool, enabling merchants to re-engage users, promote products, and enhance the overall shopping experience within the Magento 2 platform.

Question 29

How Do I Send SMS notifications From a Website?

Accepted Answer

Sending SMS notifications from a website involves integrating SMS gateway services into the website's backend to enable communication with users via text messages. For Magento 2 websites, merchants can leverage extensions or custom development to integrate SMS notification functionality seamlessly. By configuring settings and templates, merchants can automate the sending of SMS notifications for various events, such as order confirmation, shipping updates, and promotional offers. This enables merchants to communicate important information to customers in real time, enhancing the overall user experience and driving engagement within the Magento 2 platform.

Question 30

What is required for SMS notification?

Accepted Answer

To enable SMS notifications, merchants need to integrate SMS gateway services into their Magento 2 store. Additionally, merchants must ensure that customers' phone numbers are captured accurately during the registration or checkout process. Configuration settings for SMS notifications, including message templates and event triggers, should be customized according to the merchant's requirements. Furthermore, compliance with data protection regulations and obtaining consent from customers to receive SMS notifications are essential considerations. By fulfilling these requirements and leveraging the necessary resources, merchants can effectively implement SMS notification functionality within the Magento 2 platform.

Question 31

What Should I Do if I Encounter the Error "Class Twilio\rest\clientfactory Does Not Exist"?

Accepted Answer

If encountering the error "Class Twilio\rest\clientfactory Does Not Exist" in Magento 2, several troubleshooting steps can be taken to resolve the issue. First, ensure that the Twilio extension is properly installed and configured in the Magento 2 store. Verify that all required dependencies and files are present and correctly configured. Clear the Magento cache and recompile the code if necessary to ensure proper loading of classes and dependencies. Additionally, check for any conflicts with other installed extensions or custom code that may be affecting the functionality of the Twilio integration. By thoroughly investigating and addressing these potential issues, merchants can resolve the error and ensure the smooth operation of SMS notification functionality within Magento 2.

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