Frequently Asked Questions

What happens if a customer buys another plan while they’re still a member?

Customers can buy plans one after another, and an invoice can be created for each purchase. Only the latest plan stays active, and the earlier one is marked expired or closed, so a member never holds two plans at once. Each purchase is a separate plan at the price you set for it, which makes it simple for customers to move to a longer or higher-tier plan.

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