Frequently Asked Questions

What Order Status Is Set After a Customer Chooses Wire Transfer?

When a customer selects wire transfer at checkout and places the order, it is created with a pending payment status by default. This is expected behavior for any offline payment method since the payment is not confirmed in real time. The order stays in this state until the admin manually verifies receipt of the bank transfer and updates the order status accordingly. From the admin panel, you can process, invoice, or cancel the order once the payment is confirmed, giving you full control over the order lifecycle.

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