Magento 2 Legal Guarantee & GARAN Label: How to Display Warranty Information

From 27 September 2026, the EU's harmonised Legal Guarantee Notice becomes mandatory for essentially every seller of consumer goods to EU consumers, with no transitional grace period built into either Directive (EU) 2024/825 or its implementing regulation. The EU's harmonised GARAN label, a separate and more narrowly scoped requirement, applies only where a merchant voluntarily offers a qualifying commercial durability guarantee. The two are frequently confused, sometimes treated as interchangeable, and sometimes conflated with ordinary product warranty text, none of which are the same thing.

For Magento 2 merchants selling into the EU, this isn't a cosmetic labeling update, it's a new, prescriptive display requirement with a fixed deadline. This guide covers what each notice actually requires, how they differ from a commercial guarantee or warranty in the ordinary sense, and how Magento 2 Product Labels can help present this information clearly on your storefront, without overstating what any extension can do on the legal compliance side.

What Is the EU Legal Guarantee Notice?

The Legal Guarantee Notice is a standardised, EU-wide notice that reminds consumers of their existing statutory rights under Directive (EU) 2019/771, specifically that every consumer buying goods in the EU already benefits from a minimum two-year legal guarantee of conformity. The requirement doesn't create new consumer rights those already exist. It mandates that sellers actively and visibly remind shoppers about them, using the same standardised format across every member state rather than each seller wording it differently.

What Information Does the Legal Guarantee Notice Provide?

The notice highlights the main elements of the legal guarantee of conformity for consumers: the minimum two-year protection period, and a reminder that this protection applies regardless of any additional commercial guarantee a seller might also offer. Critically, the notice is a fixed instrument. None of its wording, design, or layout elements may be edited by the seller; it must be displayed exactly as published by the European Commission, in the appropriate official language for the market being sold into.

When Does the Legal Guarantee Notice Become Mandatory?

27 September 2026, across all EU member states, with no transitional period. This date comes directly from Implementing Regulation (EU) 2025/1960, which fixes the exact design and content requirements, building on the information duties Directive (EU) 2024/825 inserted into the Consumer Rights Directive. Member states were required to transpose the underlying directive into national law by 27 March 2026, six months ahead of the notice and label becoming mandatory.

Which Magento 2 Stores Should Prepare for It?

Any Magento 2 store that sells products directly to customers in an EU country, no matter where the company is located. EU consumer rules can apply to sellers from outside the EU who are trying to reach EU customers, so a store based in the US or UK that sells in France, Germany, or Ireland should look into how this rule affects those sales, not think it only applies to companies based in the EU. Companies that only sell to businesses are not included in this rule because it is meant to protect consumers.

What Is the EU GARAN Label?

The GARAN label is a separate, standardised EU label that applies only when a producer voluntarily offers a qualifying commercial guarantee of durability, one that is free of charge, covers the entire product rather than select parts, and lasts longer than two years. If a merchant doesn't offer this specific kind of guarantee, no GARAN label is required at all; the regulation does not obligate any seller to introduce a durability guarantee that didn't already exist.

When Is the GARAN Label Required?

Only when all of the following apply simultaneously: the guarantee is voluntary, provided free of charge, covers the whole product rather than a component, and extends beyond two years. A guarantee that covers only part of a product, or that customers pay extra for, doesn't qualify, and no label is needed in either case. Most merchants without an existing extended durability guarantee program will find this requirement simply doesn't apply to them.

What Information Does the GARAN Label Contain?

Unlike the fixed Legal Guarantee Notice, the GARAN label requires the producer to complete three editable fields before display: the guarantee's duration in years, the producer's brand or trademark, and the product's model identifier. Printed versions carry a minimum size requirement of 95 by 100 millimeters, and online versions must be displayed in colour, though a nested display, revealing the complete label after a click, hover, or equivalent touch action, is permitted on product pages.

GARAN Label vs. Legal Guarantee Notice

The European Commission's implementing regulation establishes both the standardised Legal Guarantee Notice and the GARAN label as connected but distinct instruments, designed to point to each other so shoppers understand the difference between statutory rights and an additional commercial promise, since either can exist independently of the other.

Legal Guarantee vs. Commercial Guarantee in Magento 2

Merchants configuring product pages should treat these as four genuinely distinct concepts rather than interchangeable labels for the same idea.

What Is a Legal Guarantee?

A legal guarantee, also called the guarantee of conformity, is the statutory, minimum two-year protection every EU consumer already has under Directive (EU) 2019/771 when buying goods, regardless of what any individual seller states on a product page. It exists whether or not it's mentioned; the new notice requirement is about actively informing consumers of a right that already applies.

What Is a Commercial Durability Guarantee?

A commercial durability guarantee is a voluntary promise a producer chooses to offer on top of the statutory legal guarantee, typically extending protection beyond the two-year minimum. Only the specific kind of durability guarantee described above, free, whole-product, over two years, triggers the GARAN label requirement; other kinds of commercial guarantees or warranties don't carry this same standardised labeling obligation.

Why Should Magento Merchants Keep Them Separate?

Conflating a legal guarantee with a commercial guarantee, or using generic warranty language interchangeably with either, risks both consumer confusion and a compliance gap. A product page that only describes a manufacturer's one-year warranty, without separately addressing the mandatory legal guarantee notice, is missing a distinct, required piece of information, not a redundant one. Keep the two concepts, and their respective display requirements, structurally separate in how your product pages present them.

Why Display Guarantee Information on Magento 2 Product Pages?

After the deadline for following the rules, there is a reason to show guarantee information clearly on product pages instead of hiding it in a long paragraph. Making the guarantee information easy to see helps customers find details quickly without having to read long text. It makes product pages neater, reduces the need for descriptions to explain something better shown in a simple visual way, and creates a consistent look across all products, so guarantee information is the same on every page.

It's worth being precise about what this accomplishes: displaying a label clearly improves how the information is communicated. It does not, by itself, make a store legally compliant. Compliance depends on using the correct official notice and label content, in the correct format, for the correct products, which is a legal and operational question separate from the display mechanism.

How to Add Legal Guarantee & GARAN Labels in Magento 2

Step 1: Identify Products That Require Guarantee Information

Start by reviewing your catalog against the specific triggers described above. Most physical consumer products sold to EU customers need the Legal Guarantee Notice somewhere in the buying journey. A smaller subset, specifically products carrying a manufacturer's free, whole-product durability guarantee beyond two years, additionally need the GARAN label. Products with extended commercial guarantees, EU-market-specific requirements, or product-specific warranty terms are the ones to flag first.

Step 2: Create the Appropriate Product Label

Magento 2 merchants can use custom text labels, image labels, and product-specific labels to represent this information visually. Since the Legal Guarantee Notice is a fixed, unmodifiable instrument, it typically works best implemented as an image label using the Commission's official vector files rather than recreated as custom text. The GARAN label, with its three editable fields, can be generated per product and likewise displayed as an image label once populated correctly.

Step 3: Configure Product Conditions and Rules

Showing labels only on relevant products, rather than storewide, is where rule-based configuration matters. MageDelight Product Labels supports rule-based label display using product conditions and attributes such as category, price, and stock status, which means a GARAN label can be scoped to only the specific products actually carrying a qualifying durability guarantee, rather than accidentally appearing on products that don't qualify.

Step 4: Choose Where the Label Should Appear

Depending on the extension's supported placement options, guarantee-related labels can typically be positioned on product pages, category pages, product listings, and other storefront locations. The Legal Guarantee Notice, given its broad applicability, is commonly placed prominently at the point of sale, on product detail pages and within the checkout flow. The GARAN label, being product-specific, is generally more appropriate scoped to the individual product pages it actually applies to.

Step 5: Link Customers to Detailed Guarantee Information

A label alone usually doesn’t have all the details of the guarantee. It works best when it points customers to more information: the full terms and conditions, product instructions, a special page for guarantee details, or the official EU page. This keeps the product page clean while still giving customers a way to find the full details if they want to read more.

If the guarantee information or the manufacturer’s instructions are in a PDF and not a webpage, the MageDelight Product Attachments for Magento 2 extension lets you add that file directly to the product page so customers can. Download it without leaving the product they are looking at.

Using MageDelight Product Labels for Guarantee Information

MageDelight Product Labels can be used to create custom labels and control their visibility through product-based rules and conditions, which is the core mechanic needed for this specific use case: showing the right notice on the right products, without manual per-product management as your catalog changes.

Create Custom Guarantee Labels

Upload the official Legal Guarantee Notice and GARAN label image assets, or build a custom label pointing to fuller guarantee documentation, and manage them from a dedicated grid alongside any other product labels already running on your store.

Display Labels Based on Product Conditions

Configure display rules using attributes like category, price, or stock status so the GARAN label, specifically, only appears on products actually carrying a qualifying durability guarantee, while the broader Legal Guarantee Notice can be applied more widely across consumer goods sold to EU customers.

Use Custom Text or Images

Since the Legal Guarantee Notice's design is fixed and non-editable, image-based labels are the more appropriate implementation for that specific notice. Custom text labels remain useful for supplementary guarantee-related messaging, such as a shorter, plain-language pointer to a full terms page.

Keep Guarantee Information Visible Without Overcrowding Product Pages

Priority and scheduling settings help manage how a guarantee label sits alongside other labels already on a product, new arrival badges, sale tags, and similar, so the page doesn't end up visually cluttered with competing callouts.

For more on getting label placement, sizing, and priority right across a catalog, MageDelight's tips for optimizing custom product labels cover additional best practices worth reviewing before rolling guarantee labels out storewide.

Magento 2 Legal Guarantee Implementation Checklist

☐  Determine whether your store sells consumer goods to EU consumers

☐  Review your existing guarantee and warranty information

☐  Understand the difference between legal and commercial guarantees

☐  Identify products with qualifying durability guarantees

☐  Obtain the appropriate official EU notice or label assets

☐  Decide where the information should appear

☐  Configure relevant product labels for Magento 2 

☐  Link customers to detailed information where appropriate

☐  Test labels on desktop and mobile

☐  Review the implementation with your legal/compliance advisor

The European Commission provides practical guidance and official notice and GARAN label files for businesses, available as downloadable vector assets in multiple formats and in all official EU languages.

Common Mistakes to Avoid

Treating Legal Guarantee and GARAN as the Same Thing

They serve different purposes: one communicates a statutory right nearly every seller must display, the other communicates a voluntary commercial promise that only some sellers need to address at all. Using them interchangeably in store copy or internal documentation risks displaying the wrong one, or missing the mandatory one entirely.

Using a Custom Design Where an Official Harmonised Label Is Required

The Legal Guarantee Notice's wording and design cannot be modified. A custom-styled reinterpretation, even a well-intentioned one, doesn't satisfy the requirement, which calls for the exact official notice.

Hiding Important Guarantee Information

Both the notice and the label are intended to be displayed prominently and clearly, not buried at the bottom of a lengthy product description or hidden behind an unrelated accordion menu.

Showing the Wrong Label on Products

Displaying a GARAN label on a product that doesn't actually carry a qualifying free, whole-product, multi-year durability guarantee misrepresents the guarantee being offered, which carries its own risk independent of the display mechanism used.

Assuming a Magento Extension Automatically Ensures Legal Compliance

A Magento extension can help with showing and setting up the label on the right products in the right place but following the law depends on the merchant's particular situation, their duties and how accurate the basic guarantee terms are. Check your setup with a legal or compliance expert instead of thinking the extension settings alone are enough.

Conclusion

EU guarantee information requirements create an important consideration for Magento 2 merchants selling to EU consumers. Merchants need to know the difference between guarantees by law and special guarantees about how long a product lasts and make sure the right information is shown clearly using the official notice and label styles rather than a personal version before 27 September 2026.

Looking for a way to handle custom product labels in Magento 2 that can be changed easily. Explore MageDelight Product Labels and create targeted labels for your store's products.

Frequently Asked Questions

What is the Legal Guarantee Notice in the EU?

A uniform EU notice that tells customers about their current legal right to at least a two-year guarantee on goods bought anywhere in the EU. This notice will be required to be shown from 27 September 2026.

What is the GARAN label?

A standardised EU label used only when a producer voluntarily offers a free, whole-product commercial durability guarantee lasting longer than two years. It's conditional, not universally required, unlike the Legal Guarantee Notice.

When does the EU Legal Guarantee Notice become mandatory?

27 September 2026, across all EU member states, with no transitional grace period under the governing directive or implementing regulation.

Does every Magento 2 product need a GARAN label?

No. Only products carrying a qualifying voluntary durability guarantee, free of charge, covering the entire product, and lasting more than two years, require the GARAN label. Most products without this specific kind of guarantee don't need it at all.

What is the difference between a legal guarantee and a commercial guarantee?

A legal guarantee is a statutory right every EU consumer already has by law. A commercial guarantee is a voluntary promise a seller or producer chooses to offer on top of that statutory minimum, and it's optional rather than required.

Can Magento 2 Product Labels display warranty information?

Yes, custom text and image labels can be configured to present warranty and guarantee-related information, and linked through to fuller terms and documentation.

Can I show guarantee information only for selected products?

Yes. Rule-based display using product conditions and attributes, such as category, price, or stock status, lets a label like GARAN appear only on the specific products it actually applies to.

Does a Magento 2 Product Labels extension make my store legally compliant?

No. It helps show the information in a clear and consistent way, but being legal depends on using the right official words, correctly limited to the right products, and should be checked with a legal or compliance expert who knows your specific situation.